- Shipping & Returns
Shipping & Returns
We gladly accept returns within 14 days from the date of purchase.
Items must be returned in original packaging and tags still attached to ensure a refund or store credit.
All sales are final after 14 days.
All shoes can be exchanged for size (no refunds – all shoes must be returned in original box or package).
Shipping and handling fees are not refundable. Please call or email before sending items for exchange. It is best to let us know so we can ensure we have your selection and can pull those items pending the arrival or your exchange item. We will notify you upon arrival of your exchange so that you know your new item is shipped.
We would like to note that some of our children’s apparel is quite delicate and may not hold up well with active toddlers/kids. We are unable to accept returns on items that were damaged while worn, shrunk in the wash or simply did not hold up well after being worn. Please keep this in mind when ordering.
It’s important to remember that every item may vary by brand, collection, style and fabric. Many of the 100% cotton items are subject to shrinking even if the fabric has been pre-washed. To generalize, when in doubt, we recommend ordering one size larger than your child’s current age.
Hours Monday through Friday 10:30 a.m. – 5 p.m. EST
Orders will be processed as soon as you place an order.